These terms are an agreement between you and VinGrab (“VinGrab”, “we”, “us”) for your use of the VinGrab app, vingrab.com, and VinGrab's business products and services (the “Service”). By using the Service you agree to these terms and to our Privacy Policy.
1. The Service
VinGrab analyzes vehicle listings published by third parties and provides alerts, valuations, deal and risk scores, lead sheets, API access and datasets. VinGrab does not own, sell, inspect or broker vehicles, is not a party to any transaction between you and a seller, and does not verify or vouch for any seller or listing. VinGrab is independent and not affiliated with the marketplaces whose listings it analyzes.
2. Estimates are not guarantees
Market values, price bands, margins, days-to-sell estimates, risk ratings, safety, fuel economy and recall information and other outputs are generated automatically and may be inaccurate, incomplete or out of date. They are not appraisals, inspections or financial advice. Listings may contain errors, be removed or be fraudulent.
3. Accounts and eligibility
- You must be at least 18 and able to form a binding contract.
- You must provide accurate information, including your own phone number in the app.
- One app account per person. You are responsible for activity on your account and API keys.
4. Business products
Lead sheets, Car Buyer Pro, API access and datasets are provided under an order form or written agreement that sets out pricing, scope and license terms; if it conflicts with these terms, the order form or agreement controls. Unless your agreement says otherwise:
- data and scores are licensed for your internal business use only and may not be resold, redistributed or used to build a competing product;
- you are responsible for complying with all laws that apply to how you use leads and contact information, including the Telephone Consumer Protection Act, the CAN-SPAM Act, do-not-call rules and state privacy and telemarketing laws;
- you must honor any seller's request to stop contacting them; and
- AI-drafted outreach messages are suggestions only. You are responsible for reviewing, editing and sending every message, and for complying with the laws that apply to it.
5. Acceptable use
You agree not to copy, scrape or redistribute the Service or its outputs except as licensed; access it with unauthorized automated tools or bypass limits or security; interfere with, probe or reverse engineer the Service or its models; harass, defraud or spam sellers or anyone else; or use the Service unlawfully.
6. Fees
The core consumer alerts are free. Paid consumer plans and business products are billed as stated at checkout or in your order form. We will tell you the price and terms of any paid feature before you are charged.
7. Changes, suspension and termination
We may change or discontinue any part of the Service. We may suspend or terminate access if you breach these terms or to protect the Service or others. You may stop using the Service at any time and request account deletion as described in the Privacy Policy.
8. Intellectual property
The Service, including its software, models, scores, data compilations, design and the VinGrab name and logo, belongs to VinGrab or its licensors. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service under these terms. Listings belong to those who posted them.
9. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ALERTS OR DATA WILL BE COMPLETE, TIMELY OR ERROR-FREE, OR THAT THE SERVICE WILL BE UNINTERRUPTED.
10. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, VINGRAB WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE OR DATA, OR LOSSES FROM ANY VEHICLE TRANSACTION, FRAUD OR DISPUTE WITH A SELLER. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR US $50. Some jurisdictions do not allow these limits, so they may not fully apply to you.
11. Indemnity
You will defend and hold VinGrab harmless from claims, losses and costs, including reasonable legal fees, arising from your use of the Service, your breach of these terms, your use of leads or data, or your dealings with sellers or others.
12. Changes to these terms
We may update these terms. If we make material changes, we will notify you in the app or on this page before they take effect. Continued use after that means you accept the updated terms.
13. General
These terms, the Privacy Policy and any order form are the entire agreement between you and VinGrab about the Service. If any part is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these terms; we may assign them in connection with a business transfer.